How It WorksCommunityAbout UsContact Us

★ Player Wellbeing

Responsible Gaming

Your wellbeing always comes first. We take this responsibility seriously and provide clear guidance for enjoying our platform healthily.

Important Reminder OutbackStarLounge does not involve real money. However, we acknowledge that excessive time spent on any form of entertainment — including social games — can develop into unhealthy patterns. If you are concerned about your own habits or those of someone you know, please use the resources below.

Our Platform and Responsible Entertainment

OutbackStarLounge is a social entertainment platform with no real money involved. There is no financial risk in playing our games. Virtual coins cannot be purchased, sold, or exchanged. Losing coins has no financial consequence.

Despite this, we are mindful that entertainment can become all-consuming. Spending excessive time on any leisure activity — gaming, social media, television — can affect relationships, work, and wellbeing. We encourage all players to maintain a healthy balance.

Signs of Unhealthy Entertainment Habits

Consider whether any of the following apply to you:

  • You find it difficult to stop playing even when you intend to
  • You are neglecting responsibilities, relationships, or sleep because of gameplay
  • You feel irritable or anxious when you cannot play
  • You are hiding the amount of time you spend on gaming platforms
  • You are using gaming as a way to escape from stress or difficult emotions

If any of these feel familiar, it may be worth taking a break and speaking with someone you trust — or reaching out to a professional support organisation.

Tips for Healthy Play

  • Set a time limit before you start playing and stick to it
  • Take regular breaks — at least 10 minutes every hour
  • Never play as a substitute for dealing with stress, anxiety, or difficult situations
  • Keep gaming social and enjoyable rather than compulsive
  • Prioritise sleep, exercise, and real-world social connections

Support Resources

If you or someone you know is struggling with gambling-related issues (including compulsive behaviour related to gaming), the following organisations offer free, confidential support:

GamCare

The UK's leading provider of information, advice, and support for anyone affected by problem gambling. Free helpline and live chat available.

Visit GamCare

GambleAware

A leading charity working to reduce gambling-related harm. Find treatment services, advice, and self-help tools.

Visit GambleAware

Responsible Gambling Council

A Canadian organisation focused on preventing problem gambling through research, education, and community support programmes.

Visit RGC

Gambling Therapy

Free practical advice and emotional support for anyone affected by gambling problems, available in multiple languages worldwide.

Visit Gambling Therapy

Contact Our Team

If you have concerns about your use of OutbackStarLounge or would like to request account deletion, please contact us. We respond to all wellbeing-related queries with priority and sensitivity.